Report

If you need to report an emergency please call 9-1-1 from your cellular phone or the nearest land line!

Report potholes, garbage & recycling issues, road damage, graffiti or street light issues

Report road, sewer, water, or facilities & parks emergencies

To report a road, sewer, water, facility or parks emergency please call one of the following numbers:

  1. During normal business hours (Monday – Friday, 8:30 am – 4:30 pm): (905)-318-5932
  2. After hours: 1-(888)-849-7345

Report non-emergency incidents to OPP

Report Non-Emergencies

To report non-emergency incidents anywhere in Ontario please choose one of the following options:

  1. Call the Ontario Provincial Police (O.P.P.) at 1-(888)-310-1122
  2. File a report online on the O.P.P. website
  3. Visit the local detachment: 72 Highway #54 Cayuga, ON N0A 1E0

Report by-law infractions

Report By-Law Infractions

Reporting By-Law infractions, complaints or inquiries can be done by one of the following methods:

  1. Online through our online portal (CityView)
  2. By phone during normal business hours (Monday – Friday, 8:30 am – 4:30 pm): (905) 318-5932
  3. By phone after hours (complaints for noise, parking, open-air burning, and discharge firearms) by contacting the O.P.P.: 1-888-310-1122
  4. Online using the By-Law Enforcement Complaint/Inquiry Form
  5. Drop by in person at a Haldimand County Administration Building

Report a change to/update your tax information

If you’d like to notify us of a Tax Information Change for a property then please use the form below!

Tax Information Change Request

  • This field is for validation purposes and should be left unchanged.

Report animal control issues & wildlife concerns (incl. suspected rabid animals)

Haldimand County has contracted the Welland & District SPCA to provide County-wide Animal Control services. If you wish to make a complaint with respect to animal control, including animals at large, sick or injured animals (and wildlife), animal cruelty or barking dogs, please contact the Welland & District SPCA.

If you encounter a wild animal that you suspect may have rabies, follow the steps below & contact appropriate parties listed.

Suspected rabid wildlife that is alive or injured with no known human or animal contact – contact the Welland & District SPCA OR report the incidence to the Ministry of Natural Resources and Forestry Rabies Hotline: 1-888-574-6656.

Potential Human Exposure (e.g. animal bite, scratch) – Report the incident to the Haldimand-Norfolk Health Unit at 519-426-6170 / 905-318-6623, or 1-877-298-5888 after hours.

Potential domestic pet/animal exposure with no human contact (e.g. pets or livestock fighting with wildlife) – Contact your veterinarian to assess the risk to your animal(s). Veterinarians seeking additional assistance with assessment or management can contact the Ontario Ministry of Agriculture, Food and Rural Affairs’ Agricultural Information Contact Centre at 1-877-424-1300.

Suspected rabid wildlife that is deceased with no known human or animal contact  – Report the incidence to the Ministry of Natural Resources and Forestry Rabies Hotline: 1-888-574-6656.

Learn more about rabies symptoms and how to prevent exposure

Report Public Conduct on County Property

Haldimand County, in cooperation with County sports associations, is committed to providing a safe and encouraging environment at recreational facilities and playing fields. The County has implemented a Public Conduct on County Property Policy.

Goals:

  • Ensure that everyone acts in a respectful and sportsman-like manner.
  • Eliminate violence and anti-social behaviour in facilities.
  • Ensure a safe and encouraging environment.

For more information, click here.