In recognition of the rapidly changing rules relating to business operations and public spaces during the COVID-19 emergency and to assist the community in obtaining important information, Haldimand County is reminding community stakeholders where to obtain the most accurate, up-to-date COVID-19 information and who to contact for specific enquiries and guidance.

The County’s COVID-19 information web page – HaldimandCounty.ca/covid-19 provides detailed local information, key contacts and links to helpful resources from provincial and federal healthcare authorities.

Information & key contacts for business owners

Business owners who have questions about the Province’s list of essential services and if/how their business can operate during the pandemic will find a number of helpful links at HaldimandCounty.ca/covid-19 under the ‘Resources for Business’ tab. Links to the Province’s list of essential services and safety guidelines for business operations (by sector) are among the resources provided. Business owners with specific questions are encouraged to contact:

☎ Province of Ontario’s Business Information Hotline – 1-888-444-3659
Help is available from Monday to Friday, 8:30 a.m. – 9:00 p.m. and Saturday to Sunday 8:30 a.m. –
5:00 p.m.

☎ Haldimand-Norfolk Health Unit Environmental Health Team Hotline
For COVID-19 inquiries related to or regarding food premises, migrant farms, special events, personal
service settings, child care centers or workplaces (non-healthcare setting), you may also call the
HNHU’s Environmental Health Team Hotline at 519-426-6128 (Mon-Fri, 8:30 a.m. to 4:30 p.m.)

Information & key contacts for community members

Residents who have questions about municipal services, including facility/amenity closures, use of parks and trails, program cancellations, etc. will find current information at HaldimandCounty.ca/covid-19. A number of resources including stay-at-home activities, employment assistance and supports for housebound individuals (e.g. food or essential item delivery) are also available on this page. Residents with public health-related questions are encouraged to contact:

☎ Haldimand-Norfolk Health Unit COVID-19 Hotline
     For general enquiries regarding COVID-19, please call the HNHU’s COVID-19 Hotline at 519-426-
6170 ext. 9999. Mon-Fri, 8:30 a.m. to 4:30 p.m.

Residents with questions related to municipal services, facilities/amenities are encouraged to contact:

☎ Haldimand County customer service
     For general enquiries regarding municipal services, facilities/amenities, programs or related
matters, contact Haldimand County at 905-318-5932 or info@haldimandcounty.on.ca Mon-Fri, 8:30
a.m. to 4:30 p.m.