Haldimand & Norfolk County Paramedic Services Team Up For Swab Task Force

Haldimand & Norfolk County Paramedic Services have formed a task force to administer additional COVID-19 testing for vulnerable residents, residents of congregate settings and staff at long-term care homes.

The task force initiative was spearheaded by the Health Unit, Haldimand & Norfolk counties in response to new directives from Ontario’s Chief Medical Officer of Health and deputy ministers of health & long-term care.

The unified task force increases testing capacity at long-term care homes and enables vulnerable residents and seniors – who live at home but cannot make it to a testing site – to be tested at their own residence. A number of these residents are currently waitlisted for admission into long-term care homes, and testing is required prior to admission.

A team of approximately 12 paramedics received training to administer swab tests. Screening of all residents and staff at long-term care facilities in both counties, symptomatic or not, is underway. The goal is to test all residents and staff in LTC homes across Haldimand & Norfolk.

The task force was formed in response to direction from the Provincial government to test as many residents of long-term care facilities as possible to reduce transmission, better understand the prevalence of COVID-19 in long-term care homes and inform future planning.

“Haldimand County Emergency Services is pleased to be part of this community safety and protection initiative. We’ll continue to support the Health Unit and local healthcare providers until COVID-19 is no longer a threat to the health and well-being of our community,” said Jason Gallagher, Haldimand County’s Fire Chief & Manager of Emergency Services.

“Our paramedic team – and specifically our community paramedics – are a highly-trained group of individuals with deep experience in providing healthcare directly to those who need it most,” said Sarah Page, Norfolk’s Chief of Paramedic Services. “We’re proud to be playing a key role in helping Haldimand and Norfolk stop the spread of COVID-19, specifically amongst those most vulnerable to respiratory illness.”

Haldimand County reminds residents and business owners of COVID-19 information portal, key contacts

In recognition of the rapidly changing rules relating to business operations and public spaces during the COVID-19 emergency and to assist the community in obtaining important information, Haldimand County is reminding community stakeholders where to obtain the most accurate, up-to-date COVID-19 information and who to contact for specific enquiries and guidance.

The County’s COVID-19 information web page – HaldimandCounty.ca/covid-19 provides detailed local information, key contacts and links to helpful resources from provincial and federal healthcare authorities.

Information & key contacts for business owners

Business owners who have questions about the Province’s list of essential services and if/how their business can operate during the pandemic will find a number of helpful links at HaldimandCounty.ca/covid-19 under the ‘Resources for Business’ tab. Links to the Province’s list of essential services and safety guidelines for business operations (by sector) are among the resources provided. Business owners with specific questions are encouraged to contact:

Province of Ontario’s Business Information Hotline – 1-888-444-3659
Help is available from Monday to Friday, 8:30 a.m. – 9:00 p.m. and Saturday to Sunday 8:30 a.m. –
5:00 p.m.

Haldimand-Norfolk Health Unit Environmental Health Team Hotline
For COVID-19 inquiries related to or regarding food premises, migrant farms, special events, personal
service settings, child care centers or workplaces (non-healthcare setting), you may also call the
HNHU’s Environmental Health Team Hotline at 519-426-6128 (Mon-Fri, 8:30 a.m. to 4:30 p.m.)

Information & key contacts for community members

Residents who have questions about municipal services, including facility/amenity closures, use of parks and trails, program cancellations, etc. will find current information at HaldimandCounty.ca/covid-19. A number of resources including stay-at-home activities, employment assistance and supports for housebound individuals (e.g. food or essential item delivery) are also available on this page. Residents with public health-related questions are encouraged to contact:

Haldimand-Norfolk Health Unit COVID-19 Hotline
     For general enquiries regarding COVID-19, please call the HNHU’s COVID-19 Hotline at 519-426-
6170 ext. 9999. Mon-Fri, 8:30 a.m. to 4:30 p.m.

Residents with questions related to municipal services, facilities/amenities are encouraged to contact:

Haldimand County customer service
     For general enquiries regarding municipal services, facilities/amenities, programs or related
matters, contact Haldimand County at 905-318-5932 or info@haldimandcounty.on.ca Mon-Fri, 8:30
a.m. to 4:30 p.m.

Haldimand County To Offer Interim Burn Permits For Rural Landowners

Haldimand County has developed an interim process for rural landowners who wish to obtain burn permits. Starting May 6, 2020, no-cost, temporary, non-recreational burn permits will be available to rural residents. Permits will be valid only during the pandemic situation.

Once regular operations resume, all temporary, non-recreational burn permits will be VOID and the existing burn permit process will take effect. At this time, anyone wishing to conduct non-recreational burns will be required to purchase a permit for the remainder of the year.

To obtain a temporary, non-recreational burn permit:

Contact Haldimand County Emergency Services Staff  at 905-318-5932 ext. 6230 or 6224 to arrange an appointment time. During this phone call you will be asked to provide:

1) Your name;

2) Your address;

3) Whether you are the owner or tenant of the property;

If you are the tenant, an authorization form from the owner is required to complete the permit approval process. The form is available on the Fire Safety web page. Please bring this completed document to your scheduled appointment time.

4) What items you wish to burn.

You will be given an appointment time for you to attend to pick up your permit.

When you arrive for your appointment at the Cayuga Emergency Services Headquarters (11 Thorburn St. S, Cayuga), you will be asked to:

1) Show identification that you are a Haldimand County resident;

2) Provide the authorization form from the owner (if required), should you be a tenant of the property;

3) Review the permit information and rules and regulations;

4) Sign the permit.

You will be given a copy of the completed permit to have readily available during the burn.

This interim burn permit service is only available at the Emergency Services Headquarters at 11 Thorburn St, S (Cayuga) with a prior phone call completed and an appointment time scheduled. Due to COVID-19 public health requirements, no walk-ins will be allowed without a pre-arranged appointment.

Residents are asked to be aware of and comply with all of the rules and regulations associated with Open Air Fires under the By-law No. 1662/16. Individuals who are found to be in violation of the by-law could be subject to penalties and/or fines.

More information on fire safety is available on the Haldimand County Emergency Services web page.

Haldimand & Norfolk Counties To Re-Open Trails And Parks For Resident Walk-Through Use

Haldimand & Norfolk Counties are working closely with the Medical Officer of Health to safely re-open parks & trails for resident use. Both counties intend to re-open these spaces for walk-through access this weekend and are asking for the public’s cooperation in practicing social distancing guidelines. In Haldimand County, Lower LaFortune Park (Caledonia) and the Port Maitland Park & pier remain closed.

The decision to re-open trails is largely due to the efforts of residents who have been following public health guidelines and doing their part to flatten the curve. Both counties are grateful for the public’s cooperation and acting with the community’s well-being in mind. The more diligently everyone practices social distancing, the sooner everyone will be able to get back to the activities they enjoy most.

Residents walking or cycling on trails or through parks should remain 2 metres apart and groups of more than 5 people remain prohibited. People are not permitted to gather, picnic or congregate in the parks at this time.

Residents should also note that it will take some time for staff to visit all areas and remove existing closure signs. Over the weekend, people using the trails/walking through parks and practicing social distancing should not be concerned about receiving a ticket for doing so.

“We are in a unique situation in Haldimand, being a desirable place to visit during a worldwide pandemic, on the cusp of peak tourism season. As warm weather approaches, we are going to have to work together to cooperate and share our outdoor spaces responsibly,” said Haldimand County Mayor Ken Hewitt. “The intent of re-opening trails and parks is to allow local residents enjoy the green spaces in their own communities & get the physical and mental exercise we all need,” Hewitt continued.

“We’ve all been cooped up inside for a long time, and I know many of us are looking forward to getting some much-needed time outdoors,” said Mayor Chopp. “Mayor Hewitt and I have heard from many residents who are keen to safely use these areas, so we’re very pleased to be working with our Medical Officer of Health on getting them re-opened for public use.”

Both Hewitt & Chopp ask for the public’s continued patience while re-opening details are finalized. To ensure residents get adequate access to community green spaces and trails and to prevent further transmission of the virus, both Counties, with direction from the Medical Officer of Health, are discouraging non-residents from visiting until the public health emergency is over. Most parking lots of trailheads and parks will remain closed to discourage large volumes of people from traveling to these destinations.

In accordance with Provincial Orders, boat launches, piers, playgrounds, pavilions, sporting fields/courts and other outdoor amenities will remain closed until further notice in an effort to protect community safety.

To ensure continued access to parks, residents are urged to demonstrate personal responsibility, practice social distancing and not take advantage of public green spaces (e.g: congregate in groups) so they can be enjoyed, especially as warmer weather approaches.

For local COVID-19 information, including municipality facility closures and program cancellations, visit HaldimandCounty.ca/COVID-19 or NorfolkCounty.ca/COVID-19.

For up-to-date public health information, visit the Haldimand-Norfolk Health Unit’s website.

 

Haldimand County Reminds Residents Of Public Health Orders Regarding Trailer Parks And Campgrounds

Haldimand County is reminding the public and seasonal campground/trailer park operators of public health orders in place to protect community safety.

Recognizing that now is the time campgrounds and trailer parks traditionally open for business, the County is reminding everyone that Provincial emergency regulations prohibit campgrounds & trailer parks from operating unless they are accommodating an individual who does not have another residence in Canada and is in need of housing during the emergency period. Use of campgrounds and trailer parks for recreational purposes is currently not allowed under the provincial order.

On May 1, the Premier of Ontario announced a small list of essential businesses that would be permitted to open under strict safety guidelines as of May 4, however, campgrounds and trailer parks must remain closed as per Provincial orders.

Campgrounds and other seasonal parks are encouraged to contact the Haldimand-Norfolk Health Unit for guidance with respect to any exceptional circumstances (e.g. if a seasonal occupant has no where else to go).

Haldimand County Municipal Law Enforcement Officers and the OPP will be monitoring these areas and responding to calls for non-compliance. Property owners can be subject to fines for non-compliance.

Campgrounds and other seasonal parks that open for any use other than those permitted by the Provincial Order may result in an original set fine of $880.00 being imposed on operators per day, per offence. Continued offences (after receiving fines from the County), and where a court convicts, may see an additional penalty imposed to:

(a) an individual,  a fine of not more than $100,000 and for a term of imprisonment of not more than one year;

(b) an individual who is a director or officer of a corporation, a fine of not more than $500,000 and for a term of imprisonment of not more than one year; and

(c) a corporation, to a fine of not more than $10,000,000.

Anyone who witnesses violations of public health orders that may be compromising community safety are encouraged to call the COVID-19 enforcement hotline at 519-428-8019.

“I am just as eager as everyone else to get outside and enjoy the nicer weather, but I am asking for everyone’s patience and cooperation. The restrictions in place are part of a larger effort to promote social distancing and reduce the number of infections from COVID-19, which appears to be working. By following the directions of health authorities for the next few weeks, we’re increasing the likelihood of being able to use our seasonal recreational amenities this summer,” said Mayor Ken Hewitt.

For local COVID-19 information, including municipality facility closures and program cancellations, visit HaldimandCounty.ca/COVID-19.

For up-to-date public health information, visit the Haldimand-Norfolk Health Unit’s website.

Haldimand County Emergency Services Issues Important Reminders Ahead of Emergency Preparedness Week (May 3-9, 2020)

Emergency Preparedness Week (EP Week) is an annual, nationwide event that encourages Canadians to be proactive in planning for potential emergencies. This year, EP week runs from May 3 to 9, 2020. Haldimand County Emergency Services is encouraging all residents to spend some time creating a family emergency plan and assembling a 72-hour emergency kit.

“Emergencies and disasters can happen anytime, anywhere. We’ve seen this firsthand with the emergence of COVID-19,” said Don Otterman, Deputy Chief, Paramedic Services. “Emergencies aren’t always environmental and can take many forms. In order to be prepared, every resident should have a plan and an emergency kit ready to take care of themselves and their family for at least 72 hours,” he added.

72-hour kits should include a variety of items including: a flashlight, batteries, non-perishable food, water, a sewing kit, copies of important IDs (e.g: birth certificates), medications, towels, rope and garbage bags among other necessities.

Otterman emphasized the importance of including children in emergency readiness discussions and planning, so they know what to expect should a dire situation arise. “With ample time at home these days, there’s no better time to sit down with your whole family, make a plan and assemble a kit. You can even turn it into a fun activity and allow kids to be active participants in planning,” he added.

For an emergency plan to be successful, every family member should have a role and know what to do. Parents are encouraged to utilize Haldimand County’s activity books to educate their children on what to do and how to stay calm in case of an emergency. Family pets should also be considered when making preparations.

Staying connected and informed is another important part of emergency preparedness. Knowing where to look for information and updates throughout an emergency situation is critically important. In addition to local radio – specifically 92.9 The Grand FM, the County’s emergency broadcast partner – residents should monitor local news outlets, the County website and County social media accounts (Facebook & Twitter). Specific instructions and timely updates from emergency officials (e.g: evacuation information) will be shared through these channels.

Emergency preparedness resources – including a 72 hour kit and evacuation checklist – are available on the Haldimand County website and GetPrepared.gc.ca. Anyone with questions related to emergency preparedness may also call Haldimand County Emergency Services at 905-318-5932.

Haldimand & Norfolk County Mayors Deliver Donated iPads To Anson Place

In an effort to help long-term care home residents stay connected with their loved ones throughout the pandemic, Haldimand County Mayor Ken Hewitt & Norfolk County Mayor Kristal Chopp launched an initiative to bring iPads to these homes. On Tuesday, April 28, 2020, mayors Hewitt & Chopp made their first delivery of 10 iPads, headsets and iPad cases to Anson Place in Hagersville.

iPads were received in the parking lot of Anson Place by recreation volunteer Wesley Devries. The iPads will be used by volunteers and staff to keep residents engaged and connected with family and friends.

Pictured (L to R): Haldimand County Mayor Ken Hewitt, Anson Place recreation volunteer Wesley Devries, Norfolk County Mayor Kristal Chopp.

“We reached out to a few businesses with the idea of donating iPads and headsets to our long term care residents and was absolutely amazed at the response. What started with bringing a couple of iPads has grown to now over 60 iPads and 200 headsets,” said Mayor Hewitt. Hewitt noted that the biggest hurdle was actually acquiring the iPads due to increased demand, but the first shipment arrived and more are on the way.

Initial contributions from Empire Communities, Losani Homes, Ballantry Homes, Pattern Energy and the McKeil Family Foundation helped get the program off the ground.

“The outpouring of community support we’ve received is incredible. From making masks to donating medical supplies, PPE, iPads and everything in between, residents and businesses have truly stepped up to support one another. It’s the Haldimand way,” Hewitt added.

“Now more than ever, it’s important to keep in touch with loved ones – especially those who live in long-term care homes, who can’t see visitors in person right now,” said Norfolk County Mayor Kristal Chopp. “It brings me great joy to know these deliveries are helping to connect seniors with their families during such a difficult time.”

Mayor Hewitt is hoping to bring iPads to all long-term care residences in Haldimand & Norfolk counties. He encourages anyone who is willing to assist in securing either funds or iPads to contact him directly at mayor@haldimandcounty.on.ca.

Haldimand County Residents Reminded Of Paramedic COVID-19 Response Protocol

Haldimand County paramedics have been following a number of strict COVID-19 protocols and Ministry of Health guidelines to protect themselves and the community. Residents are reminded that paramedics who respond to calls may be donning special PPE gear when they arrive and must conduct a 2 metre distance assessment of patients to screen for the virus.

If the patient’s condition allows, one medic will enter the home in PPE while the second paramedic remains outside until it is determined what level of PPE is required. Once the necessary PPE is determined, the paramedics will continue to don the appropriate PPE and treat the patient. They will also put a surgical mask on the patient as well as a precaution.

This process can take approximately 2-4 minutes to complete, depending on the amount of PPE required.

Paramedics may also be wearing a respirator on specific calls, which is an apparatus that looks like a gas mask. This provides a higher level of protection and is usually worn on calls where the patient screens positive for COVID-19.

“We understand that when you call 911 and an ambulance arrives you expect instantaneous entry into your home. Under normal circumstances this is the process, however, the pandemic has required us to implement some additional protective measures. Keeping our paramedics and patients safe is our number one priority,” said Jason Gallagher, Manager of Emergency Services & Fire Chief.

[ Pictured below: A Haldimand County paramedic in full PPE. ]

Mayor Hewitt Praises Community Support During Covid-19 Pandemic, Launches New iPad Initiative For Long Term Care Homes

Haldimand County Mayor Hewitt is praising the community for its outpouring of support during the COVID-19 pandemic. From making masks to donating medical supplies/PPE and everything in between, residents of Haldimand have come together to support one another at a time of critical need.

Long-term care homes have been hardest hit by COVID-19, and the visitation restrictions in place to keep residents safe have been difficult for these individuals and their families. In an effort to increase connectedness with loved ones, Haldimand County Mayor Ken Hewitt has launched a new initiative to bring iPads to local long-term care homes. He has received contributions from a number of businesses within the community and is seeking further support to make this goal a reality.

“I reached out to a couple of businesses with the idea of donating iPads and headsets to our long term care residents and was absolutely amazed at the response. What started with bringing a couple of iPads has grown to now over 50 iPads and 200 headsets. I intend to start with Anson Place when they arrive but now my hope is that we will raise enough funds to purchase an iPad and headset for every long term care resident in Haldimand & Norfolk,” said Mayor Hewitt. “Sadly, our biggest problem now is securing the equipment as there are not as many available as we anticipated.”

Mayor Hewitt is encouraging anyone who is willing to assist in securing either funds or iPads to contact him directly at mayor@haldimandcounty.on.ca.

Haldimand County Provides Update On Spring/Summer 2020 Community Guide, Recreation Programming, Facility Bookings & Public Events

The release of Haldimand County’s Spring/Summer 2020 Community Guide, which was scheduled to be delivered to all households the week of April 20, will not be proceeding as usual this year.

Due to the fluidity of the COVID-19 pandemic situation, the unknown duration of municipal facility closures and public health orders/restrictions, the County has made the difficult decision to cancel all summer programming (summer camps, aquatics programs and heritage/culture workshops). In-person library programming will also be on hold until further notice. These activities are a large component of the Spring/Summer Community Guide publication.

In addition to these cancellations, all bookings of County facilities (e.g.: halls, sports fields, pavilions, arenas) up to and including June 27 have been cancelled, as well as all festivals and events scheduled to take place on County property. The County will closely monitor any changes to public health guidelines issued by federal, provincial and local authorities and review all opportunities to introduce special programming, resume events and provide recreational opportunities once it is deemed safe to do so.

“COVID-19 has impacted recreation, library, heritage/cultural services and community events significantly because the majority of their offerings are conducted in-person, at public facilities and involve groupings of people,” said Craig Manley, Chief Administrative Officer. “We know our recreation programs are highly valued by the community and this news will be disappointing to many. We’ve had to make some challenging decisions throughout this unprecedented situation in order to comply with public health orders and keep the community safe,” he continued.

A list of stay-at-home activities curated by County staff is available at HaldimandCounty.ca/covid-19/. Residents are encouraged to check the Haldimand County website, Facebook & Twitter accounts for updates and information on County services.

Although the County has instituted the above-noted closure dates and programming cancellations, it is committed to remaining flexible to the changing COVID-19 environment and is eager to help residents, families and visitors get back to the activities, events and projects that make our communities vibrant, welcoming and engaging. Once restrictions begin to be lifted, and depending upon the timing, the County will work hard to help everyone get back out and active.

A list of Frequently Asked Questions related to recreation programming, festivals and events, heritage & cultural services and facility bookings is available at HaldimandCounty.ca/covid-19/.